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Bi-Annual Customer Satisfaction Survey
Friday, October 25, 2024
From October 25, 2024 to November 8, 2024, Oraclepoll Research will be conducting phone-call surveys with Festival Hydro customers to gather feedback on customer communications and service. Customers are also able to complete the survey online here.
Stratford Rotary Complex packed for Soup's On
Sunday, January 15, 2023
Thousands of people descended on the Stratford Rotary Complex on Saturday for the annual Soup's On fundraiser for Alzheimer Society Huron Perth. Guests could sample soups from 24 different chefs from local restaurants, not-for-profits, businesses and other organizations. See the...
Ontario Energy Board announces changes to electricity prices for households and small businesses
Friday, October 21, 2022
https://www.oeb.ca/newsroom/2022/ontario-energy-board-announces-changes-electricity-prices-households-and-small
Rate Relief Announcement January 7, 2022
Friday, January 7, 2022
The Ontario government is providing electricity-rate relief to support small businesses, workers and families spending more time at home while the province is in Modified Step Two. For 21 days starting at 12:01 am on Tuesday, January 18, 2022, electricity prices will be set 24...
Festival Hydro Announces New President and Chief Executive Officer
Tuesday, September 7, 2021
STRATFORD, Ontario, September 7, 2021 – The Board of Directors of Festival Hydro Inc. is pleased to announce the appointment of Jeff Graham to the role of President and Chief Executive Officer of Festival Hydro Inc. effective immediately. In addition to assuming the President and...
Festival Hydro Launches New Campaign in Support of Huron Perth Healthcare Alliance’s Youth Mental Health Initiative “In Our Hands”
Thursday, July 29, 2021
Festival Hydro is encouraging customers to make the change to paperless billing in support of a new pilot program being led by the Huron Perth Healthcare Alliance that will look to use the tools and technology familiar to youth to eliminate barriers to mental health treatment...
Ontario Energy Board sets new electricity prices for households and small businesses
Thursday, April 22, 2021
Today the Ontario Energy Board (OEB) announced new, lower electricity prices for households and small businesses, effective May 1, 2021, under the Regulated Price Plan (RPP). Read the Full Media Release
Hydro One Replacing Transformer at Stratford Transmission Station
Monday, March 22, 2021
Hydro One says it’s working to ensure a safe and continued supply of power in Stratford. Read the Full Story in My Stratford Now
COVID-19 Energy Assistance Program - Residential (CEAP)
Thursday, January 14, 2021
Customers who applied and received CEAP support in 2020 may apply again to be considered for the increased funding amount. More Information Thank you for your interest in CEAP/CEAP-SB assistance Programs. At this time funds have been fully allocated and the application process is...
COVID-19 Energy Assistance Program – Small Business (CEAP-SB)
Thursday, January 14, 2021
Customers who applied and received CEAP support in 2020 may apply again to be considered for the increased funding amount. Get more information. -- Thank you for your interest in CEAP/CEAP-SB assistance Programs. At this time funds have been fully allocated and the application...