
Residential Electricity Rates
2021 Holiday Schedule When Off-Peak Prices Are in Effect.Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. |
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January 1 - New Year’s Day | February 15 - Family Day |
April 2 - Good Friday | May 24 - Victoria Day |
July 1 - Canada Day | August 2 - Civic Holiday |
September 6 - Labour Day | October 11 - Thanksgiving Day |
December 25 - Christmas Day | December 26 - Boxing Day |
Residential and small business customers can now choose between a Time-of-Use (TOU) or Tiered pricing structure as of November 1, 2020.
With TOU the day is divided into 3 price periods: off-peak, mid-peak, and on-peak, and the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.
For customers already on TOU who wish to continue being billed with the TOU pricing no action is required.
For more information: oeb.ca/choice
Forms to change from Time-of-Use to tiered pricing are available here: or Download PDF
Summer Tiered Price
The charges for these customers, effective May 1, 2021-October 31, 2021, are:
Up to 600 kWh per month |
$/kWh |
0.098 |
Consumption beyond 600 kWh |
$/kWh |
0.115 |
Retailer Contract Customers
Any customer with a retailer contract pays the commodity price according to retailer contract. In addition, customers with a retailer have a separate line item called the Global Adjustment that appears on their bill.
Wholesale Electricity Price
General Service customers with consumption in excess of 250,000 kWh are subject to hourly electricity pricing. Customers with an interval meter pays the hourly spot price; customers who do not have an interval meter pay the weighted wholesale price. In addition, a customer on hourly electricity pricing has a separate line item on their bill called global adjustment. For more information on electricity pricing please refer to the IESO website at www.ieso.ca.
Tariff of Rates and Charges
Effective and Implementation Date January 1, 2021
Residential Classification- All Service Areas
Monthly Rates and Charges – Delivery Component |
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Monthly Service Charge |
$29.06 |
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Smart Metering Entity Charge – effective until December 31, 2022 |
$0.57 |
|
Low Voltage Service Rate |
$/kWh |
0.0004 |
Rate Rider for Disposition of Global Adjustment Account (2021) – effective until December 31, 2021 - Applicable only for Non-RPP Customers |
$/kWh |
0.0012 |
Rate Rider for Disposition of Deferral/Variance Accounts (2021)- effective until December 31, 2021 |
$/kWh |
(0.0001) |
Rate Rider for Disposition of Capacity Based Recovery Account (2021) - Effective until December 31, 2021 |
$/kWh |
(0.0001) |
Retail Transmission Rate – Network Service Rate |
$/kWh |
0.0070 |
Retail Transmission Rate – Line and Transformation Connection Service Rate |
$/kWh |
0.0048 |
Monthly Rates and Charges – Regulatory Component |
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Wholesale Market Service Rate (WMS) – not including CBR |
$/kWh |
0.0030 |
Capacity Based Recovery (CBR) – Applicable for Class B Customers |
$/kWh |
0.0004 |
Rural or Remote Electricity Rate Protection Charge (RRRP) |
$/kWh |
0.0005 |
Standard Supply Service - Administrative Charge (if applicable) |
$0.25 |
Specific Service Charges
Customer Administration |
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Arrears certificate |
$15.00 |
Income tax letter |
$15.00 |
Credit reference/credit check (plus credit agency costs) |
$15.00 |
Returned Cheque (plus bank charges) |
$15.00 |
Account set up charge/change of occupancy charge (plus credit agency costs if applicable) |
$30.00 |
Meter dispute charge plus Measurement Canada fees (if meter found correct) |
$30.00 |
Non-Payment of Account |
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Late Payment - per month |
1.50 % |
Reconnect Charge - at meter during regular Hours |
$65.00 |
Reconnect Charge - at meter after hours |
$185.00 |
Reconnect at pole - during regular hours |
$185.00 |
Reconnect at pole - after regular hours |
$415.00 |
Other |
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Service call - customer-owned equipment - during regular business hours |
$30.00 |
Service call - after regular hours |
$165.00 |
Temporary service - install & remove - overhead - no transformer |
time & materials |
Temporary service install & remove - underground - no transformer |
time & materials |
Temporary service install & remove - overhead - with transformer |
time & materials |
Specific Charge for access to the power poles - $/pole/year (with the exception of wireless attachments) |
$44.50 |

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