Underground Locate Requests

Are you putting in fence posts, planting a tree, excavating for a pool, deck or a new addition?

If you plan to do any work that requires digging, have a free locate done by Ontario One Call.

Although you can't see them, there are just as many, if not more, electrical cables and gas lines running below ground level, as there are above.

Hitting a cable with a power shovel, excavator or auger can result in serious damage, liability, severe injury, or even death. As the contractor doing the digging, you are responsible for getting a cable and/or gas locate for your job. Make sure workers on the site are trained properly and are aware of these potential hazards. ​​​​​

Previously, requests for electric locates were made directly to Festival Hydro, separate from other requests for water and sewer locates, gas pipeline locates, and telephone line locates who are already part of Ontario One Call. As of Jan. 3, 2012, you must call Ontario One Call, who will forward your request to Festival Hydro, as well as to its other member utilities.

Call the Ontario One Call Utility notification service at least one week before you dig toll-free at 1-800-400-2255 or by fax at 1-800-400-8876, or head to Ontario One Call's website.

Locates requested via Ontario Once call are free!